
Hiring a landscaper is an exciting step toward creating your dream outdoor space. However, to make the most of your investment, it’s essential to foster a positive working relationship and ensure clear communication every step of the way. Here are some tips to help you get the best results from your landscaper, while creating a productive and smooth working environment.
1. Create a Positive Working Environment
Your landscaper is there to bring your vision to life, and it’s important to establish a collaborative and respectful working relationship. One of the simplest ways to do this is by maintaining a clean and accessible job site. Ensure the area is free of obstacles, so they can work efficiently and safely. If possible, provide a designated space for tools and materials to be stored overnight.
Also, show your appreciation! A positive attitude and small gestures of goodwill—like offering a cold drink on hot days—can go a long way in creating a productive and motivated team.
2. Be Clear About Your Brief and Expectations
The more specific you can be with your landscaper, the better the outcome will be. It’s crucial to outline exactly what you want in terms of design, materials, and timelines.
Provide a detailed brief or even visual references such as photos, sketches, or mood boards to ensure your landscaper understands your vision. Don’t hesitate to ask questions or clarify aspects of the design to avoid misunderstandings down the line.
Regularly check in with your landscaper to confirm that everything is on track, and make adjustments as necessary. Clear, continuous communication will help you stay aligned throughout the project.
3. Agree to a Stage Payment Schedule
Discussing payments upfront and sticking to a clear schedule will ensure that both parties are comfortable and that the financial side of things doesn’t cause stress during the project. Agree on a payment structure based on project milestones—such as after site prep, installation of hardscaping, planting, or final touch-ups—so that payments align with the progress of the work.
Always be sure to keep records of the payment schedule and any adjustments made throughout the project.
4. Check Terms and Conditions Before Hiring
Before you hire a landscaper, review their terms and conditions carefully. This includes understanding their insurance, warranties, and any liability that may fall on you as the homeowner. Having a clear contract in place with agreed-upon expectations and timelines will protect both you and the landscaper. Don’t hesitate to ask questions about anything that seems unclear, and ensure all agreements are documented.
5. Do Your Due Diligence and Get References
Just like any other professional service, it’s essential to do your homework before hiring a landscaper. Ask for references or examples of past work to ensure their style and quality match what you're envisioning. A reputable landscaper should be able to provide photos, reviews, or even testimonials from past clients.
It’s also worth researching the landscaper's credentials and checking that they are licensed and insured to perform the work in your area. Don’t skip this step—ensuring that they are qualified can save you from future headaches and potential legal or financial issues.
By being proactive about clear communication, creating a positive work environment, sticking to a fair payment schedule, and doing your research, you can help ensure that your landscaping project goes smoothly and that the end result is exactly what you dreamed of. After all, this is your home, and investing in your outdoor space should be a rewarding and enjoyable experience.
Happy gardening!
Article by Laura Bedell-Pearce, garden designer in Reigate and Redhill. Check out our “Garden Makeover Guide”
For more garden inspiration, follow Laura’s Gardens on Facebook @laurasgardensuk and Instagram @laurasgardens.

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